COMPLAINT / WARRANTY

CRATONI products are manufactured and tested to the highest quality standards.



CRATONI offers a 2-year warranty on each of its products.
This warranty does not apply to normal traces of usage, wear and tear or changes and damage made/caused by the customers themselves.
For a warranty check it is necessary to send in the helmet including a copy of the purchase receipt.



Should you wish to make use of our crash helmet replacement service, we refer you to our Crash Replacement Guarantee (see below).



For complaints or warranty inquiries, please send the following form to: info@cratoni.com.
We will contact you immediately.



Complaints / Warranty Claim [PDF, 78,2 KB]



Please enclose a copy of the proof of purchase, your contact details and the description of the damage.



Free shipping to:
Cratoni Helmets GmbH
Dr.-Hockertz-Str. 33
73635 Rudersberg
Germany