CRATONI replaces any helmet that has become unusable after a crash, with a value of up to 50%  of the recommended retail price. This is applicable for the first owner and only within a period of 3 years after the date of purchase. To get a new replacement helmet, fill in the online form and send us the defective helmet with the serial number and the guarantee card from the instructions to the following address:

CRATONI Helmets GmbH
Dr.-Hockertz-Str. 33
73635 Rudersberg

Upload invoice / proof of purchase:

(Max. 2mb, File: PDF, JPG, PNG)

Image of the defect:

(Max. 2mb, File: PDF, JPG, PNG)

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